Smartpoint Cloud: Revolutionizing Travel Retail

Travelport’s Smartpoint Cloud has been launched on Travelport+ to improve the travel retail experience for agents. With the new technology, agents can easily search, filter, find and create tailored packages to suit every customer type, including fully customizable hotel and flight search options and NDC offers. The user interface on Travelport+ provides a more user-friendly, simpler experience that speeds up agent workflow, while Smartpoint Cloud’s retailing storefront offers easy comparison criteria from any source. The technology is expected to help agents become better retailers and upsell travelers with options that are most important to them. Additionally, the Trip Quote capabilities have been expanded to integrate both GDS and NDC offers, allowing agents to present more customized choices and better service. Smartpoint Cloud is designed to increase sales of higher-value services for suppliers and promises to provide a more intuitive and efficient way for travel agents to sell and service travel.

Travelport has launched Smartpoint Cloud on Travelport+ to improve the travel retail experience for agents. The technology will enable agents to search, filter, find and create customized travel packages, including fully customizable hotel and flight search options and NDC offers. The user interface on Travelport+ has been designed to provide a more user-friendly, simpler experience to speed up agent workflow. Smartpoint Cloud also offers better transparency on offers, enabling agents to have relevant information for comparison shopping. Additionally, the Trip Quote capabilities have been expanded to integrate both GDS and NDC offers, allowing agents to present more customized choices and better service, while offering travellers the ability to more easily compare prices. Smartpoint Cloud’s retailing storefront provides easy comparison criteria from any source, including both NDC and traditional air content side by side. The technology will allow agents to work anywhere, on any device, anytime. Smartpoint Cloud is expected to personalize agent workflows, drive more revenue, and impress customers. Christopherson Business Travel CEO, Mike Cameron, said that the technology will allow their agents to access all travel content, including NDC, in a modern web-based interface that allows them to work anywhere, on any device, anytime.

Travelport’s Smartpoint Cloud offers new tools that help agents understand the details of travel offers, enabling suppliers to showcase their top brands and best products to their target customers. The technology offers concise and user-friendly matrix displays that allow easy comparison of content from various sources, including NDC and traditional airline content. With attribute-enhanced searches, agents can become better retailers and upsell travelers with options that are most important to them. Smartpoint Cloud’s retailing storefront provides easy comparison criteria from any source, including both NDC and traditional air content side by side. The technology is expected to improve the travel retail experience for agents, drive more revenue, and personalize agent workflows.

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