Lidl, the discount supermarket chain, has issued an apology to a mother and daughter who were allegedly humiliated while purchasing sanitary items at their Somerset branch. The mother and daughter were reportedly trying to purchase several sanitary items when the male cashier loudly shouted in front of other waiting customers that the number of products they were attempting to buy was limited. A fellow shopper witnessed the incident and expressed their anger on social media. Lidl has responded promptly to the incident by apologising and providing retraining to staff to prevent future incidents. The incident highlights the stigma and taboos surrounding menstruation and the need to challenge such stereotypes.
Lidl Issues Apology for Humiliating Mother and Daughter Over Sanitary Product Purchase
Lidl, the discount supermarket chain, has issued an apology to a mother and daughter who were allegedly humiliated while purchasing sanitary items at their Somerset branch. The incident occurred when the male cashier loudly shouted in front of other waiting customers that the number of products they were attempting to buy was limited.
The mother and daughter were reportedly trying to purchase several sanitary items when the cashier deemed it necessary to shout that they couldn’t buy more than twelve of them. The shopper who witnessed the incident claimed that the two women were embarrassed and had to move to another till.
The fellow shopper expressed their anger over the incident on social media. They stated that the cashier “completely humiliated and shamed a mother and daughter whilst attempting to buy multiple sanitary products,” and continued to shout “you can’t buy any more than 12” and “you won’t be served here.”
The cashier’s repeated aggressive behavior towards the mother and daughter caused unnecessary embarrassment to them, resulting in them going to another till where they were served without any questions asked by the deputy manager. The mother raised her concerns with the deputy manager, who apologized on behalf of the cashier. The teenage daughter stated that if she had been alone, she would have left the store crying due to immense embarrassment and would have gone without the products she needed.
In response to the incident, Lidl has issued an apology and stated that they are providing retraining to prevent future incidents from occurring. The supermarket chain has not revealed the identity of the cashier involved in the incident.
The incident highlights the stigma and taboos surrounding menstruation and the need to challenge such stereotypes. Lidl’s prompt response to the incident is commendable, and it is hoped that the supermarket chain will take necessary steps to ensure that such incidents do not occur in the future.
Lidl Apologises for Sanitary Product Purchase Incident and Provides Retraining to Staff
A spokesperson for Lidl has issued an apology to a customer who was allegedly humiliated while purchasing sanitary items at their Somerset branch. The spokesperson stated that they were “incredibly disappointed” to learn that they fell short of their aim to deliver a welcoming and positive shopping experience. The matter was immediately escalated to management, and retraining is being provided to staff to prevent future incidents.
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